SmartChains is supported by ZoirosITs Professional Services Team. This division consists of technical and e-marketing consultants, helping clients analyzing their needs and defining processes, designing and implementing software adjustments, configuring and setting-up of databases, interfaces with legacy systems, system testing and project management.

ZoirosITs Professional Services Team of experienced and dedicated professionals can implement SmartChains tailored to your specific business needs. This group has substantial CRM (Customer Relationship Management) experience and beyond, demonstrated technical ability and delivery experience - all with the single goal of providing our clients with a scalable and cost effective solution that is built using the latest open source technology available today.

What else we can do for You

The ZoirosIT Professional Services Team stands ready to help you face the complex challenges of business. From needs analysis though implementation, ZoirosIT Professional Services is ready to assist you with any of the following:

- Software Development
- System Configuration
- System Integration
- Product Training
- Project Management
- Technical Support

Let ZoirosIT Professional Services provide your organization with a complete solution.

Needs Analysis

Before you begin an implementation, ZoirosIT can help you identify automation opportunities for your organization. The ZoirosIT Professional Services Team can:

- Analyze your current environment
- Gather input from your team via a project survey
- Develop a solid technology solution
- Working with different parts of your organization to discern key objectives for the project.

Project Management

Project Management ensures a successful installation and implementation of your solution when done right. ZoirosIT Professional Services team members work directly with your personnel to produce a detailed timeline and implementation plan specifically for your organization. ZoirosIT emphasizes teamwork and open communication with your organization through each implementation phase to keep the implementation on track at all times. Potential system problems are identified and resolved prior to enterprise-wide implementation, ensuring smooth operation in the future.

Systems Integration

Many organizations have a long list of systems that need to get data from or give data to your legacy system or application system. By integrating the information from all these systems you can achieve new levels of efficiency and productivity. The ZoirosIT Professional Services Team can integrate individual systems to create an enterprise solution. Through the use of bi-directional interfaces, you can populate your system using existing data.

Training

The ZoirosIT team possesses the knowledge and educational skills your organization needs to build capable system users and we can transfer that knowledge to your organization. With formal on-site and off-site classes available, the ZoirosIT Training Department can impart the knowledge and skills your team needs to fully leverage your solution.

Product Support

Our support service provides software and systems maintenance, product upgrades and help desk support through annual contracts. Whether through on-site visits or remote diagnostic support (via telephone, Internet, skype and email) ZoirosIT Support will help you.

Contacting Professional Services

When you're ready to get started, or if you want to know more, please call ZoirosIT at +49 (0)89 741 213 00 or send a message through our Request Form. We look forward to hearing from you!